THANK YOU FOR YOUR SUBMISSION
We have received your enquiry and will get back to you in 24hrs. Kindly check your “junk mail” or “spam” folder too.
For instant enquiry, you may email or contact us directly.
1. Submit Enquiry Form
2. Receive Quotation
- After submitting your enquiry form, our sales person will reply you within 48 business hours with the quotation or specification of the product.
- All price quoted excludes delivery charge unless otherwise stated.
- Specify additional information like type of printing, colors, designs, etc if necessary.
- Quotation as reference only, final price will be based on artwork and lead time.
3. Provide Artwork for Sample
- Printing files must be saved in CMYK format only. Our company will convert to CMYK if saved in other format.
- IF the color variance caused by the color conversion or color mode conversion occurs resulting color differences, our company will not be held responsible.
- Text file must be converted to frame the word (example : Outlined fonts) and all link file embed.
- Acceptable file format as Adobe Illustrator CS5. Other types of file types will not be acceptable.
- Acceptable image formats : .psd .tif .jpg , all at resolution higher than 300dpi.
4. Make Payment
- Payment can be made to our Maybank account under “PRINTCIOUS GIFTS (M) SDN. BHD.” with account number “5623.9351.1594“.
- All cheque must be crossed and made payable to “PRINTCIOUS GIFTS (M) SDN. BHD.“.
- We require full payment to accept order below RM 500.00 and 70% deposit for order above RM 500.00.
- Kindly acknowledge us by email attached with proof of payment (bank-in slip) ensure payment is notified to avoid any delay.
- We reserve the right to hold your order if you are unable to provide proof of payment (bank-in slip).
- Quotation valid for 7 days from the date of issuance.
- Payment is to be made within 30 days from the date of invoice.
- Items sold are not refundable.
5. Approve Sample
- IF all the above artwork conditions are met, we will create a sample/mock up for your perusal.
- After confirmation of master sample, we will begin mass production.
- We will not be held responsible for spelling mistake, artwork missing, colors variances, etc once master sample has been confirmed.
6. Begin Production
- Lead time from the date of payment and artwork confirmation.
- Every effort will be made to deliver on time, but any delivery day specified is a best estimate.
7. Delivery or Self-Collect
- Delivery charge/fee will be paid by the Buyer.
- Balance must be paid in full upon collection or before delivery.
- Self-collect can be done at our office located in Bandar Baru Klang. You can obtain the address and map on the top bar or refer to contact us page.
- All orders will be delivered via Ta-Q-Bin, NationWide, Skynet, Pos Laju or Metroport.
- All standard precautions had been taken in our best, to ensure the delivery safety of the product. We are not responsible for items missing or damaged in transit.
- We will not be held responsible for any delivery delay by the courier company.