1. Submit Enquiry Form
- You may search for the product in our product page located in the top menu.
- Every product page has enquiry form on the specific product or you can use this general enquiry form.
- You may search your product by using the quick Search Box located at the top right of the page.
2. Receive Quotation
- After submitting your enquiry form, our sales person will reply you within 48 business hours with the quotation or specification of the product.
- All price quoted excludes delivery charge unless otherwise stated.
- Specify additional information like type of printing, colors, designs, etc if necessary.
- Quotation as reference only, final price will be based on artwork and lead time.
3. Provide Artwork for Sample
- Printing files must be saved in CMYK format only. Our company will convert to CMYK if saved in other format.
- IF the color variance caused by the color conversion or color mode conversion occurs resulting color differences, our company will not be held responsible.
- Text file must be converted to frame the word (example : Outlined fonts) and all link file embed.
- Acceptable file format as Adobe Illustrator CS5. Other types of file types will not be acceptable.
- Acceptable image formats : .psd .tif .jpg , all at resolution higher than 300dpi.
4. Make Payment
- Payment can be made to our Maybank account under “PRINTCIOUS GIFTS (M) SDN. BHD.” with account number “5123.9806.7900“.
- All cheque must be crossed and made payable to “PRINTCIOUS GIFTS (M) SDN. BHD.“.
- We require full payment to accept order below RM 500.00 and 70% deposit for order above RM 500.00.
- Kindly acknowledge us by email attached with proof of payment (bank-in slip) ensure payment is notified to avoid any delay.
- We reserve the right to hold your order if you are unable to provide proof of payment (bank-in slip).
- Quotation valid for 7 days from the date of issuance.
- Payment is to be made within 30 days from the date of invoice.
- Items sold are not refundable.
5. Approve Sample
- IF all the above artwork conditions are met, we will create a sample/mock up for your perusal.
- After confirmation of master sample, we will begin mass production.
- We will not be held responsible for spelling mistake, artwork missing, colors variances, etc once master sample has been confirmed.
6. Begin Production
- Lead time from the date of payment and artwork confirmation.
- Every effort will be made to deliver on time, but any delivery day specified is a best estimate.
7. Delivery or Self-Collect
- Delivery charge/fee will be paid by the Buyer.
- Balance must be paid in full upon collection or before delivery.
- Self-collect can be done at our office located in Bandar Baru Klang. You can obtain the address and map on the top bar or refer to contact us page.
- All orders will be delivered via Ta-Q-Bin, NationWide, Skynet, Pos Laju or Metroport.
- All standard precautions had been taken in our best, to ensure the delivery safety of the product. We are not responsible for items missing or damaged in transit.
- We will not be held responsible for any delivery delay by the courier company.